Send a welcome letter email to a referring practice again
If a referring practice has not used the rVetLink portal after they receive a welcome letter, you can send one more welcome letter email.
Note: After you send the email, rVetLink automatically resets the password of the referring practice.
- Select Administration.rVetLink shows the rVetLink Administration screen in a new browser tab.
- Select Practice.
- In the right column of the applicable practice, select Edit.rVetLink shows the Edit Practice dialog box.
- Select Resend Welcome.
- rVetLink changes the referring practice's password to temppassword.
- rVetLink sends a welcome letter email to the referring practice.
Note: rVetLink sends welcome letter emails in 30 minute intervals. As a result, the referring practice does not receive the email immediately.