Learn about the basic features and functions of rVetLink.

Getting started

Learn about how rVetLink works for referring practices.

Referring practices

Learn about how rVetLink works for specialty and emergency practices.

Specialty and emergency practices

Read a list of terms and abbreviations that show in rVetLink documentation.

Glossary

rVetLink Portal Sitemap

Get answers fast from our extensive library of detailed documentation.

Browse documentation

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-uwevjmfl" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">rVetLink-footer</h1><div class="body footer-container"><p class="shortdesc"></p><div class="div footer-cta-container"><div class="div footer-cta"><div class="div footer-cta-heading">Need help?</div><a class="xref" href="/rvetlink-customer-support">Go to customer support</a></div></div><div class="div footer-links-container"><div class="div footer-item footer-links"><p class="p"><a class="xref j-external-link" href="https://software.idexx.com/products/rvetlink" target="_blank">About rVetLink</a></p><p class="p"><a class="xref j-external-link" href="https://www.idexx.com/en/about-idexx/" target="_blank">About IDEXX</a></p><p class="p"><a class="xref j-external-link" href="mailto:rvetlink@idexx.com" target="_blank">Email support</a></p><p class="p"><a class="xref j-external-link" href="https://status.idexxsoftware.com/" target="_blank">Software status</a></p><p class="p"><a class="xref j-external-link" href="https://software.idexx.com/products/rvetlink/current-customers" target="_blank">Contact us</a></p></div><div class="div footer-item footer-links"><p class="p"><a class="xref j-external-link" href="https://software.idexx.com/products#free-demo" target="_blank">Terms of sale</a></p><p class="p"><a class="xref j-external-link" href="https://www.idexx.com/en/about-idexx/terms-of-purchase/" target="_blank">Terms of purchase</a></p><p class="p"><a class="xref j-external-link" href="https://www.idexx.com/en/about-idexx/cookie-statement/" target="_blank">Cookie statement</a></p><p class="p"><a class="xref j-external-link" href="https://www.idexx.com/en/about-idexx/terms-of-sale/#dpa" target="_blank">GDPR</a></p></div></div><div class="div footer-copyright-container"><div class="div footer-bottom-links"><a class="xref j-external-link" href="https://www.idexx.com/corporate/about-idexx/one-idexx-master-terms.html" target="_blank">IDEXX Terms of Use</a><a class="xref j-external-link" href="https://www.idexx.com/corporate/common/privacy-policy.html" target="_blank">Privacy Policy</a><a class="xref j-external-link" href="https://www.idexx.com/corporate/home.html" target="_blank">©2026 IDEXX Laboratories, Inc. All rights reserved.</a></div></div></div></article></main></body>

rVetLink-footer

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-gymkcu67" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">rVetLink-CTA</h1><div class="body cta-wrapper"><div class="div cta-container">
            <div class="div cta-inner">
                <div class="div cta-heading">Schedule a demo</div>
                <div class="div cta-text">Find out what rVetLink can do for you</div><a class="xref j-external-link" href="https://www.idexx.com/en/veterinary/software-services/rvetlink/rvetlink-contact-form/" target="_blank">Try rVetLink</a>
            </div>
        </div></div></article></main></body>

rVetLink-CTA

Let IDEXX help you implement preventive care guidelines simply and seamlessly into your practice’s day-to-day workflow.

IDEXX Preventive Care

Tap into the world’s largest telespecialist network for accurate and actionable reports that support your treatment plans.

IDEXX Telemedicine Consultants

IDEXX VetConnect PLUS

IDEXX 360

rVetLink Knowledge Center

Level-up your product knowledge with high-quality training courses and learning material.

Learn new skills

Get access to white papers, blog posts, and other useful information to help you get the most out of IDEXX products.

Discover resources

rVetLink is an app that syncs patient and client information between practices to make patient referrals easy.

About rVetLink

Referring practice staff can sign in to rVetLink and change or reset the rVetLink practice password.

Sign-in and access

To make sure that referrals have all necessary information, referring veterinarians complete all sections of the  Refer Patient screen.

Refer a patient

To increase transparency, referring veterinarians can give clients the approximate cost when they refer patients to a specialty or emergency practice.

Estimates for specialty and emergency services

Referring veterinarians can open all the referrals that you and other staff saved in rVetLink and sent to a  practice.

Monitor patient referrals

Monitor the status of referred patients to make sure you know important information as soon as possible.

Monitor referred patients

You can make changes to contact information for your practice, configure search results, and configure notification settings.

Configuration

It is important to configure the rVetLink portal correctly. If you do not configure it correctly, some web browsers will not show the portal.

Configure the rVetLink portal on your website

Staff of specialty and emergency practices can sign in and out of rVetLink and change the practice  password.

If rVetLink does not have an integration with your PIMS, you can use rVetLink to monitor the patients that other practices referred to you.

Use reports to get access to many types of important information in a format that is easy to read.

Reports

rVetLink can use faxes to send patient updates to referring practices.

Faxes

Use configuration settings to make changes to how your practice staff and referring practices use  rVetLink.

rVetLink can have an integration with one of either ezyVet or Cornerstone. rVetLink can also have an integration with diagnostic imaging providers.