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About the template text editor

Use rVetLink's text editor to configure the templates for emails and faxes that rVetLink automatically sends to referring practices.

Important: Only make changes to templates using the text editor. Do not copy and paste text to and from other applications (for example, Microsoft Word).

In the text editor, enter text and use the style and format options to configure the template as necessary.

Figure 1. Example of a template in the text editor
Example of a template in the text editor

Merge words

Use merge words in the text editor to add information that rVetLink automatically enters differently for each applicable referring practice. For example, a template includes the merge word [Pet-Name]. When rVetLink uses the template to make communications, it replaces [Pet-Name] with the name of the applicable patient.

Use the tag button to add a merge word.


The tag button

This table gives frequently used merge words and the information that each merge word adds to referring practice communications:

Merge word typeInformation that the merge word adds to communications
Deep LinkA link to the applicable patient in the Patient Chart screen
Note: When rVetLink customer support installs rVetLink, they add deep links to all notification templates. If you want your template to have a deep link, do not remove the word here that has a blue color.
DVMMerge words that have DVM at the start add information about your practice to the template.
Note: If your organization only has one hospital, you can enter practice information directly in the template as an alternative to merge words.
Visit TypeThe specialty or department that the referring practice referred the patient to
Appointment DateThe date of the patient's appointment
Appointment TimeThe time of the patient's appointment
Event DateThe date that rVetLink sent the notification
Event TimeThe time that rVetLink sent the notification
RDVMMerge words that have RDVM at the start add information about the referring practice to the template
Update FilesA link to files that have information about the patient's treatment
Note: The Update Files merge word is only available for patient update notifications.